> Source: [sk171783](https://support.checkpoint.com/results/sk/sk171783)

# sk171783 - Cluster VIP address is unreachable after successfully deploying the Cluster in Huawei Private Cloud (OpenStack)

| Property | Value |
|----------|-------|
| Solution ID | sk171783 |
| Date Created | 2021-02-15 |
| Last Modified | 2026-04-09 |
| Technical Level | Advanced |
| Products | Cloud Firewall |
| Versions | R82.10, R81 (EOS), R81.10 (EOS), R81.20, R82 |
| OS | Gaia |
| Platform | OpenStack, Huawei |

## Symptoms

- * No response to pings sent to Cluster VIP after successfully deploying the Cluster in Huawei Private Cloud (OpenStack).

* Following drop is seen in kernel debug:  

  `
  fw_log_drop_ex: Packet proto=-1 ?:0 -> ?:0 dropped by fwha_process_outgoing_arp Reason: Active member sends ARP requesting for VIP`

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content