> Source: [sk171764](https://support.checkpoint.com/results/sk/sk171764)

# sk171764 - Policy installation on a 1500 appliance fails with the error "Memory allocation problem in Policy installation function"

| Property | Value |
|----------|-------|
| Solution ID | sk171764 |
| Date Created | 2021-02-01 |
| Last Modified | 2022-07-13 |
| Technical Level | Advanced |
| Products | Spark Firewall (Locally Managed) |
| Versions | R81.10.X |
| Platform | 1500, 1600, 1800 |

## Symptoms

- * "`Memory allocation problem in Policy installation function`" error, policy installation fails.
* The user may sometimes see "`Policy install commit function was unsuccessful due to timeout`."
* `$FWDIR/log/sfwd.elg` shows:

  ```
  
  [sfwd 4689 4159512592]@FW-Thessaloniki[9 Oct 14:49:31] CBinaryLogFile::ReplaceMemToFileStringID: MemId: 3686 FileId 2 location 0xe805acec
  [sfwd 4689 4159512592]@FW-Thessaloniki[9 Oct 14:49:31] CBinaryLogFile::ReplaceMemToFileStringID: MemId: 23 FileId 22 location 0xe805ad24
  [sfwd 4689 4159512592]@FW-Thessaloniki[9 Oct 14:49:31] CBinaryLogFile::ReplaceMemToFileStringID: MemId: 23 FileId 22 location 0xe805ad28
  [sfwd 4689 4159512592]@FW-Thessaloniki[9 Oct 14:49:31] CBinaryLogFile::ReplaceMemToFileStringID: .
  [sfwd 4689 4159512592]@FW-Thessaloniki[9 Oct 14:49:31] CBinaryLogFile::ReplaceMemToFileStringID: mem string id is null
  ```

* fw commands such as `fw stat` are stuck.

  <br />

## Solution

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