> Source: [sk171586](https://support.checkpoint.com/results/sk/sk171586)

# sk171586 - Remote Access client screen text is cut off

| Property | Value |
|----------|-------|
| Solution ID | sk171586 |
| Date Created | 2021-04-21 |
| Last Modified | 2021-04-27 |
| Technical Level | General |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |

## Symptoms

- Remote Access client screen text is cut off.

## Cause

Authentication label is NOT extended to accommodate two lines of custom text.

## Solution

This problem was fixed. The fix is included in:

* [Enterprise Endpoint Security E84.60 Windows Clients](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk172325)[](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk106162)

Check Point recommends to always upgrade to the most recent version ([Remote Access (VPN) / Endpoint Security Clients](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=175) ).

For **other [supported](http://www.checkpoint.com/support-services/support-life-cycle-policy/index.html) versions** , [Check Point Support](http://www.checkpoint.com/support-services/contact-support/index.html) can supply a **Hotfix** .  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.

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