> Source: [sk171564](https://support.checkpoint.com/results/sk/sk171564)

# sk171564 - Site status in Harmony Connect portal shows 'Warning" without any additional information

| Property | Value |
|----------|-------|
| Solution ID | sk171564 |
| Date Created | 2021-01-17 |
| Last Modified | 2021-02-22 |
| Technical Level | General |

## Symptoms

- * Site status in Harmony Connect portal shows "`Warning`" without any further information except to contact support.

  ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk171564/Untitled202101181356341.png)
* Traffic flows correctly without any issues.

## Solution

This is an expected behavior. It occurs after site creation or site update if:  

1. One tunnel is up while the second one is in an undefined state, i.e., it is not yet connected.
2. An additional ISP/identifier was added from the SDWAN side configuration on the portal but this new connection was not yet configured to establish a VPN tunnel.

In both scenarios, since it is not clear why the new connection is not configured, a blank warning without any events appears.

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