> Source: [sk171503](https://support.checkpoint.com/results/sk/sk171503)

# sk171503 - "Failed to fetch objects from Data Center. Please try again soon." error in SmartConsole when importing Datacenter objects

| Property | Value |
|----------|-------|
| Solution ID | sk171503 |
| Date Created | 2021-01-13 |
| Last Modified | 2021-01-26 |
| Technical Level | Advanced |
| Products | Cloud Firewall |
| Versions | R82.10, R81.20, R82 |

## Symptoms

- * Datacenter shows "connected." However, when the user attempts to import Datacenter objects, the Datacenter fails and displays this message:

  ```
  
  "Failed to fetch objects from Data Center. Please try again soon."
  ```

* AWS tag-based rules are not enforced.<br />

## Cause

A resource was left behind from a VM that was moved to another VPC or was deleted, but is still referenced in the Security Group.

<br />

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content