> Source: [sk171453](https://support.checkpoint.com/results/sk/sk171453)

# sk171453 - WatchTower app certificate failure

| Property | Value |
|----------|-------|
| Solution ID | sk171453 |
| Date Created | 2021-01-10 |
| Last Modified | 2024-11-13 |
| Technical Level | Advanced |
| Products | Spark Firewall (Locally Managed) |
| Versions | R81.10.X |
| Platform | 1500, 910 |

## Symptoms

- When opening the WatchTower app, a following certificate failure is presented:  
"DO NOT TRUST THIS SITE!  
Connecting to site with CN:  
\*.smbrelay.checkpoint.com  
Wrong certificate for the application service".  

![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk171453/watchtower202101101229531.png)

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
