> Source: [sk171439](https://support.checkpoint.com/results/sk/sk171439)

# sk171439 - SmartConsole closes when trying to load IPS indicators 

| Property | Value |
|----------|-------|
| Solution ID | sk171439 |
| Date Created | 2021-01-31 |
| Last Modified | 2021-01-31 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server, SmartConsole |
| Versions | R81 (EOS), R81 (EOS), R81 (EOS) |

## Symptoms

- * When the user tries to load IPS indicator files via SmartConsole, the SmartConsole application freezes and closes.
* The Windows crash report shows "`Not enough quota is available to process this command`".

  <br />

## Cause

This is not a Check Point issue.   

The Windows machine does not have enough space for offline files. As a result, it does not load the data from the Security Management Server onto SmartConsole.

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## Solution

This solution requires authentication. Please log in to view the full solution.

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