> Source: [sk171397](https://support.checkpoint.com/results/sk/sk171397)

# sk171397 - "cpview_collectd" process consumes too much memory on R80.20SP with Jumbo Hotfix  Take 302 and above

| Property | Value |
|----------|-------|
| Solution ID | sk171397 |
| Date Created | 2021-01-04 |
| Last Modified | 2021-09-15 |
| Technical Level | General |
| Products | Scalable Platforms |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * On R80.20SP with Jumbo Hotfix Take 302 or above installed, the `cpview_collectd` process consumes too much memory (2.5 or more in the `top` output).
* There is system instability in VSX environments because of the memory shortage.
* SGM(s) use swap memory. <br />

## Solution

**Note** : This sk applies to chassis appliances (41K / 44K / 61K / 64K) and to all appliances that run Maestro.   

This problem was fixed. The fix is included in:

* [**R80.20SP Jumbo Hotfix take 313**](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk155832&)

Check Point recommends to always upgrade to the most recent version.  

If you do not wish to upgrade, as a**workaround** , disable `cpview_collectd`. Disabling `cpview_collectd` is safe and does not affect regular system operation.   

To disable on the fly:  
`# g_all service cpview_collectd stop`  
To disable permanently (including reboot):  
`# g_all chkconfig --del cpview_collectd`  

Validation:`# g_all service cpview_collectd status`  

**Important notes:**

* `cpview_collectd` is **not** the `cpview history` daemon.
* Disabling `cpview_collectd` **does** **not** affect the regular operation of the cpview tool.

<br />

**Note:** Since [R80.20SP Jumbo Hotfix take 315](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk155832&) - cpview_collectd is disabled by default.  

In order to enable it manually:  
`# g_all chkconfig --add cpview_collectd`  
`# g_all service cpview_collectd start`  

Validation:  
`# g_all service cpview_collectd status`

---

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