> Source: [sk171393](https://support.checkpoint.com/results/sk/sk171393)

# sk171393 - Unicode letters are not displayed correctly in SmartConsole logs

| Property | Value |
|----------|-------|
| Solution ID | sk171393 |
| Date Created | 2021-01-17 |
| Last Modified | 2023-09-28 |
| Technical Level | Advanced |
| Products | Logging & Status |
| Versions | R82.10, R82.x, R82.20, R81.20, R82 |
| OS | Gaia |

## Symptoms

- * Gibberish symbols instead of the Unicode letters are found in SmartConsole logs.

* The Unicode letters appears as gibberish symbols in the RAW log as well.

* In debug of CVPND daemon (per [sk104577](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk104577)) the Unicode letters appears as they should be.

## Cause

Configuration issue

## Solution

This solution requires authentication. Please log in to view the full solution.

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