> Source: [sk171334](https://support.checkpoint.com/results/sk/sk171334)

# sk171334 - "asg hw_monitor" command fails on Scalable Platforms Appliances 

| Property | Value |
|----------|-------|
| Solution ID | sk171334 |
| Date Created | 2020-12-30 |
| Last Modified | 2020-12-31 |
| Technical Level | Advanced |
| Products | Scalable Platforms |
| Versions | R82, R81.20 |
| Platform | 41000 (EOL), 44000, 64000 |

## Symptoms

- * The command "`asg_hw monitor`," results in this output:

  ```
  
  [Expert@Chassis_Name-ch01-05:0]# asg hw_monitor
  
  
  ERROR: latest asg_hw_monitor_stat.dat file is missing,
  
      cannot show hw_monitor data
  ```

  <br />

  Note: Multiple Security Groups (MSG) are enabled on the chassis.   
  Run the following command from Gclish to confirm this:   
  "`show smo multiple-security-groups state`"

  <br />

* The command "`asg_hw monitor`" results in the error when the user runs it from SGMs under Security Group 2. The command works correctly when the user runs it from SGMs under Security Group 1.

  <br />

## Solution

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