> Source: [sk171299](https://support.checkpoint.com/results/sk/sk171299)

# sk171299 - "Error loading tab" when opening a new tab in the "Logs & Monitor" section of SmartConsole for Endpoint Cloud Server

| Property | Value |
|----------|-------|
| Solution ID | sk171299 |
| Date Created | 2020-12-29 |
| Last Modified | 2021-11-15 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- When the user opens a new tab in the Logs \& Monitor section of SmartConsole for Endpoint Cloud Server, this error appears: "`Error loading tab - Error: ConnectionRefused, A connection attempt was refused`."
![](https://sc1.checkpoint.com/sc//SolutionsStatics/sk171299/Untitled202012301328041.png)

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## Solution

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