> Source: [sk171179](https://support.checkpoint.com/results/sk/sk171179)

# sk171179 - Endpoint Security Client SandBlast for browsers Chrome extension logs are not visible on the Endpoint Security Management Server

| Property | Value |
|----------|-------|
| Solution ID | sk171179 |
| Date Created | 2020-12-25 |
| Last Modified | 2020-12-27 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |

## Symptoms

- * Logs of operations that are done by the Chrome SandBlast extension such as file downloads, Zero-Phishing detection...etc are not logged.

* In the Extension log file, "sandblast_logs.log", the following errors are shown:  
  `
  LEVEL: DEBUG | MODULE: MAIN | SESSION: 0be8d08b | MESSAGE: `**"internal redirect error, net::ERR_SSL_PROTOCOL_ERROR"**` | PARAMS: NA`  
  `
  LEVEL: INFO | MODULE: MAIN | SESSION: 0be8d08b | MESSAGE: "Collected logs was sent to agent" | PARAMS: NA`  
  `
  LEVEL: ERROR | MODULE: MAIN | SESSION: 0be8d08b | MESSAGE: `**"error while connecting to agent log server"**` | PARAMS: {"action":"CollectLogs"}`  
  `
  LEVEL: DEBUG | MODULE: MAIN | SESSION: 0be8d08b | MESSAGE: "internal redirect error, net::ERR_SSL_PROTOCOL_ERROR" | PARAMS: NA`

## Solution

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