> Source: [sk171117](https://support.checkpoint.com/results/sk/sk171117)

# sk171117 - All Log processes are not coming up after Reboot

| Property | Value |
|----------|-------|
| Solution ID | sk171117 |
| Date Created | 2020-12-21 |
| Last Modified | 2023-01-11 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.20 |

## Symptoms

- * "SmartLog is not Active" error message when opening "Logs and Monitors" view in SmartConsole
* Log processes are coming up automatically after a reboot
* When opening a new Tab on the Logging and monitoring , we get "Loading SmartView...", and no response
* "Server Unavailable" error while trying to go to the SmartView WebUI (https://(Server-Ip)/smartview)
* #evstart command fix the issue, and the process are coming up as expected, but after a reboot the whole Log processes are not coming up automatically.

## Cause

On the Registry file of the Server, the "Reporting Module" AutoStart is set to 0 instead of 1   

**Make sure, The symptom is the logs process (the following) does not up after reboot / cpstart.**   
**When you run cpwd_admin list , you do not see them:**   

`[Expert@SMS:0]# cpwd_admin list`  
`APP PID STAT #START START_TIME MON COMMAND`  

`CPVIEWD 2681 E 1 [17:40:35] 9/12/2020 N cpviewd`  
`HISTORYD 2684 E 1 [17:40:35] 9/12/2020 N cpview_historyd`  
`CPD 2700 E 1 [17:40:35] 9/12/2020 Y cpd`  
`FWD 2845 E 1 [17:40:39] 9/12/2020 N fwd -n`  
`FWM 2848 E 1 [17:40:40] 9/12/2020 N fwm`  
`DASERVICE 2885 E 1 [17:40:41] 9/12/2020 N DAService_script`  
`AUTOUPDATER 2898 E 1 [17:40:42] 9/12/2020 N AutoUpdaterService.sh`  
`CPM 3278 E 1 [17:40:46] 9/12/2020 N /opt/CPsuite-R80/fw1/scripts/cpm.sh -s`  
`CPSM 6811 E 1 [17:44:30] 9/12/2020 N cpstat_monitor`  
`LPD 28813 E 1 [17:45:58] 9/12/2020 N lpd`  

<br />

**While it should be**   

`[Expert@SMS:0]# cpwd_admin list`  
`APP PID STAT #START START_TIME MON COMMAND`  

`CPVIEWD 2659 E 1 [01:57:12] 27/11/2020 N cpviewd`  
`HISTORYD 2662 E 1 [01:57:12] 27/11/2020 N cpview_historyd`  
`CPD 5828 E 2 [17:19:55] 9/12/2020 N cpd`  
`FWD 2813 E 1 [01:57:15] 27/11/2020 N fwd -n`  
`FWM 2817 E 1 [01:57:15] 27/11/2020 N fwm`  
`DASERVICE 2864 E 1 [01:57:15] 27/11/2020 N DAService_script`  
`AUTOUPDATER 2877 E 1 [01:57:15] 27/11/2020 N AutoUpdaterService.sh`  
`CPM 3531 E 1 [01:57:23] 27/11/2020 N /opt/CPsuite-R80/fw1/scripts/cpm.sh -s`  
`CPSM 9830 E 1 [02:01:05] 27/11/2020 N cpstat_monitor`  
`LPD 8049 E 1 [01:57:24] 3/12/2020 N lpd`  
**SMARTLOG_SERVER 27679 E 1 [21:53:56] 9/12/2020 N /opt/CPSmartLog-R80/smartlog_server**  
**SMARTVIEW 28878 E 1 [22:01:07] 9/12/2020 N SmartView**  
**SOLR 30202 E 1 [22:06:30] 9/12/2020 N java_solr /opt/CPrt-R80/conf/jetty.xml**  
**RFL 30231 E 1 [22:06:30] 9/12/2020 N LogCore**  
**`INDEXER 30293 E 1 [22:06:30] 9/12/2020 N /opt/CPrt-R80/log_indexer/log_indexer`**

<br />

## Solution

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