> Source: [sk171059](https://support.checkpoint.com/results/sk/sk171059)

# sk171059 - Policy installation and High Availability sync errors after Multi-Domain Management upgrade

| Property | Value |
|----------|-------|
| Solution ID | sk171059 |
| Date Created | 2020-12-20 |
| Last Modified | 2021-05-30 |
| Technical Level | General |
| Products | Multi-Domain Security Management Server |
| Versions | R81 (EOS) |

## Symptoms

- * Policy installations fails with "`The policy for the selected blades cannot be installed on Gateway `*Gateway*" after Multi-Domain Management Server upgrade.  

* High Availability sync between Multi-Domain Management Servers fails.   

* The CPM process may fail to start.  

* The issue is relevant only when upgrading:   
  * From R80.20/R80.30/R80.40 to R81.
  * From R80.20/R80.30 to R80.40.

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* The issue is relevant only in case there are domains that do not exist (not active nor standby) on the Primary Multi-Domain Server.   

* The issue may happen only if manual HA full sync took place at the System Domain level.

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R81](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk170114) starting from Take 25
* [Jumbo Hotfix Accumulator for R80.40](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk165456) starting from Take 114
* [Jumbo Hotfix Accumulator for R80.30](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk153152) starting from Take 235
* [Jumbo Hotfix Accumulator for R80.20](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk137592) starting from Take 202

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

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