> Source: [sk171058](https://support.checkpoint.com/results/sk/sk171058)

# sk171058 - "Before Installing the accessory, call Check Point Technical Support to get explicit permission" message when installing a LOM Card for the first time

| Property | Value |
|----------|-------|
| Solution ID | sk171058 |
| Date Created | 2021-01-14 |
| Last Modified | 2021-02-07 |
| Technical Level | Advanced |
| Products | Security Gateway, Hardware |
| Versions | R82.10, R82, R81.20, Not Version-Specific |
| OS | Gaia |
| Platform | Smart-1, 15000, 5000, 7000, 28000, 16000, 26000, 6000 |

## Symptoms

- This message appears when installing the LOM Card on a supported Check Point Appliance model for the first time:

`Before Installing the accessory, call Check Point Technical Support to get explicit permission. Failing to do so may void the warranty of the appliance.`

## Solution

This solution requires authentication. Please log in to view the full solution.

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