> Source: [sk170772](https://support.checkpoint.com/results/sk/sk170772)

# sk170772 - Database installation and policy installation takes more than an hour  

| Property | Value |
|----------|-------|
| Solution ID | sk170772 |
| Date Created | 2020-11-30 |
| Last Modified | 2022-04-17 |
| Technical Level | General |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R81 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- On environments with large amount of interoperable devices (3rd party VPN's), Policy or Database installation may take a long time.

## Cause

Interoperable devices may cause slowness on large environments.  
All large scale databases may benefit from this fix.

<br />

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.   
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.   
For faster resolution and verification please collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) files from the Security Management and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

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