> Source: [sk170754](https://support.checkpoint.com/results/sk/sk170754)

# sk170754 - Nonexistent interface appears under "show interfaces", "ifconfig", and in the WebUI after an upgrade to R80.40

| Property | Value |
|----------|-------|
| Solution ID | sk170754 |
| Date Created | 2020-12-12 |
| Last Modified | 2022-02-09 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * After an upgrade to R80.40, a none-xistent interface appears under "`show interfaces`", "`ifconfig`", and in the WebUI.
* The new interface has an incorrect name (example: "`eth-0`") and may have the same MAC as that of an existing interface.
* Some interfaces may appear with "`type: unknown`" under "`show interfaces`" or in the WebUI.
* The non-existent interface does not appear in "`show configuration`".

  <br />

## Cause

After an upgrade of Gaia to R80.40, a rare race condition may occur during boot that slows the renaming of the interfaces, thus creating an inconsistency.

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## Solution

This solution requires authentication. Please log in to view the full solution.

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