> Source: [sk170495](https://support.checkpoint.com/results/sk/sk170495)

# sk170495 - First Time Configuration Wizard fails with error "Can't find the network interface"

| Property | Value |
|----------|-------|
| Solution ID | sk170495 |
| Date Created | 2020-11-16 |
| Last Modified | 2021-03-17 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server |
| Versions | R81 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- First Time Configuration Wizard fails with the following error: `Can't find the network interface`.

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## Cause

The Management interface used for the First Time Configuration Wizard was configured directly from Expert (Gaia) and does not exist in Clish.

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## Solution

This solution requires authentication. Please log in to view the full solution.

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