> Source: [sk170435](https://support.checkpoint.com/results/sk/sk170435)

# sk170435 - API call Fails with Error "Maximum Number of Child Elements limit (50000) Exceeded" while fetching policy package from Skybox

| Property | Value |
|----------|-------|
| Solution ID | sk170435 |
| Date Created | 2020-11-23 |
| Last Modified | 2021-04-08 |
| Technical Level | General |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R81 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- On policy package fetch from Skybox, API Call Fails with the following error in $FWDIR/log/cpm.elg:  

`
/opt/CPsuite-R80.20/fw1/log/api.elg.5:[javax.xml.stream.XMLStreamException: Maximum Number of Child Elements limit (50000) Exceeded]`  
`
/opt/CPsuite-R80.20/fw1/log/api.elg.5:Caused by: javax.xml.stream.XMLStreamException: Maximum Number of Child Elements limit (50000) Exceeded`

## Cause

The policy package contain object groups containing more then 50000 objects/hosts. A limitation at the API call limit 50000 child processes in one call.

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R81](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk170114) starting from Take 25
* [Jumbo Hotfix Accumulator for R80.40](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk165456) starting from Take 100
* [Jumbo Hotfix Accumulator for R80.30](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk153152) starting from Take 232
* [Jumbo Hotfix Accumulator for R80.20](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk137592) starting from Take 190

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

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