> Source: [sk170432](https://support.checkpoint.com/results/sk/sk170432)

# sk170432 - Gaia Clish command "save configuration <filename>" saves user real names without quotes

| Property | Value |
|----------|-------|
| Solution ID | sk170432 |
| Date Created | 2020-11-11 |
| Last Modified | 2021-03-17 |
| Technical Level | General |
| Products | Security Gateway, Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20, R82.10, R81.20, R82 |
| OS | Gaia |

## Symptoms

- * The Gaia Clish command "`save configuration <filename>`" saves user real names without quotes (First Name and Last Name).

* The Gaia Clish command "`load configuration`" fails.

## Cause

This behavior is by design.

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.   
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.   
For faster resolution and verification please collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) files from the Security Management and Security Gateways involved in the case.

**Workaround:**

1. Edit the saved Gaia configuration file.
2. Manually add quotes before and after the user names.

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