> Source: [sk170372](https://support.checkpoint.com/results/sk/sk170372)

# sk170372 - "NMMDPS9999 Timeout waiting for response from database server" when running 'set mdps mgmt resource on'

| Property | Value |
|----------|-------|
| Solution ID | sk170372 |
| Date Created | 2020-11-09 |
| Last Modified | 2020-11-11 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- "NMMDPS9999 Timeout waiting for response from database server" error when running 'set mdps mgmt resource on'.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
