> Source: [sk170333](https://support.checkpoint.com/results/sk/sk170333)

# sk170333 - SNMP Hardware Monitoring does not work on Maestro-supported 16200 and 28000 appliances

| Property | Value |
|----------|-------|
| Solution ID | sk170333 |
| Date Created | 2020-11-05 |
| Last Modified | 2020-11-10 |
| Technical Level | Advanced |
| Products | Hardware, Scalable Platforms |
| Versions | Not Version-Specific, R82.20, R82.10, R82, R81.20 |
| OS | Gaia |
| Platform | 16000 |

## Symptoms

- * The command `cpstat os -f sensors` shows no results:

  **Example** :

  ```
  
  [Expert@Hostname-ch01-01:0]# cpstat os -f sensors
  Temperature Sensors
  ------------------------------------------------
  |Name         |Value|Unit   |Type       |Status|
  ------------------------------------------------
  ------------------------------------------------
  Fan Speed Sensors
  ---------------------------------------
  |Name        |Value  |Unit|Type|Status|
  ---------------------------------------
  ---------------------------------------
  Voltage Sensors
  --------------------------------------
  |Name      |Value|Unit|Type   |Status|
  --------------------------------------
  --------------------------------------
  ```

* The command `cpstat os -f power_supply` shows no results:

  <br />

  **Example** :

  ```
  
  [Expert@Hostname-ch01-01:0]# cpstat os -f power_supply
  Power Supply
  --------------
  |Index|Status|
  --------------
  --------------
  ```

* the command `show sysenv all` shows no results:

  **Example** :

  ```
  
  [Global] Hostname-ch01-01 >  show sysenv all 
  1_01:
  Hardware Information
  ----------------------------------------------------------------------
  |Name|	|Value|	|Unit|	|Type|	|Status|	|Maximum|	|Minimum|
  ----------------------------------------------------------------------						
  ----------------------------------------------------------------------
  1_02:
  Hardware Information
  ----------------------------------------------------------------------
  |Name|	|Value|	|Unit|	|Type|	|Status|	|Maximum|	|Minimum|
  ----------------------------------------------------------------------						
  ----------------------------------------------------------------------
  ```

  <br />

## Cause

Gaia attempts to load drivers from the 2.6.18 kernel that no longer exist in the 3.10 kernel. As a result, the mechanism does not display hardware monitoring statistics or send out hardware monitoring SNMP traps.

<br />

## Solution

This solution requires authentication. Please log in to view the full solution.

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