> Source: [sk170234](https://support.checkpoint.com/results/sk/sk170234)

# sk170234 - When a user reaches a Web Application in the Mobile Access portal while using Hostname Translation, he sees error "404"

| Property | Value |
|----------|-------|
| Solution ID | sk170234 |
| Date Created | 2020-10-28 |
| Last Modified | 2020-11-03 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81 (EOS) |

## Symptoms

- * When a user reaches a Web Application in the Mobile Access portal while using Hostname Translation (HT), he sees error "404".
* In HTTPD at time of issue:  
  \[APACHE\] \[CVPN_WARNING\] Cvpn::TranslationComponent::TranslationComponent: Can't do Hostname LT when hostname obfuscation is enabled without the obscure key  
  \[....\] \[APACHE\] \[CVPN_INFO\] Cvpn::ApacheRequest::sendErrorPage: Status: 404, specCode: 0, rejectId: '', ICS policy ID: '', Admin message: '', URI: '/'  
  \[....\] \[APACHE\] \[CVPN_INFO\] cvpn_authr_handler: cvpn_authr_handler return authorization rc: 404, UNRECOGNIZED
* In Fiddler, in the http GET request when entering the portal there is a "cookie" header with the obscure key "CPCVPN_OBSCURE_KEY=". However, in the http GET request for the application that the user tries to reach in this case, there is no "cookie" header with the obscure key.

## Cause

When reaching a web application using Hostname Translation, a unique string is generated that represents that destination host:  

https://cejxit42uso-q-ohl747-organization.com  

In the http request that the Security Gateway sends to the server there should be a "cookie" header, in which there is a key for the server to "unobscure" the above mentioned string and match it to the destination host. However, here a request was sent to the server without the key. As a result, the server does not know how to translate that string in the request.

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## Solution

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