> Source: [sk170215](https://support.checkpoint.com/results/sk/sk170215)

# sk170215 - Error "Failed to open attachment Make sure you have permissions and that the attachment was not already deleted" when opening Forensics report  from Threat Emulation log

| Property | Value |
|----------|-------|
| Solution ID | sk170215 |
| Date Created | 2020-11-02 |
| Last Modified | 2022-08-02 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, R82.20, R82.10, R82, R81.20 |

## Symptoms

- * Error "Failed to open attachment Make sure you have permissions and that the attachment was not already deleted" when opening Forensics report from Threat Emulation log.  

  ![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1603797103145/ErrorFailed202010271315541.png)
* Protection Event for such log is: HTTP Emulation

## Cause

The verdict of the detection is Benign.  
Forensics and Threat Emulation reports are not generated for Benign verdicts.

## Solution

This solution requires authentication. Please log in to view the full solution.

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