> Source: [sk170199](https://support.checkpoint.com/results/sk/sk170199)

# sk170199 - QRADAR cannot pull logs from the Log Server after upgrade from R80.10

| Property | Value |
|----------|-------|
| Solution ID | sk170199 |
| Date Created | 2020-10-27 |
| Last Modified | 2020-11-05 |
| Technical Level | Advanced |
| Products | Security Management Server, Multi-Domain Security Management Server, Logging & Status |
| Versions | R82.10, R82, R81.20, R82.10, R82.10, R81.20, R82, R81.20, R82 |
| OS | Gaia |

## Symptoms

- * Log Exporter does not send data to IBM QRADAR SIEM correctly. When forwarding logs to IBM QRADAR, according to step 4 of their [Troubleshooting guide](https://www.ibm.com/support/pages/node/876650), "Product" should be mapped to "cat" (instead of action) to make it work with their parser, but this does not happen.

* Wrong header and wrong value in "cat" field.

* Duplicate product values in "cat" field.

* Exported logs contain fields with the same name.

## Solution

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