> Source: [sk170167](https://support.checkpoint.com/results/sk/sk170167)

# sk170167 - In CentOS Linux, when the user connects to the Mobile Access portal via Firefox, the pop-up window disappears

| Property | Value |
|----------|-------|
| Solution ID | sk170167 |
| Date Created | 2020-10-26 |
| Last Modified | 2020-10-29 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Linux |

## Symptoms

- In CentOS Linux, when the user connects to the Mobile Access portal via Firefox, and clicks "Connect", the pop-up window shows "Initializing..." and then disappears.

## Cause

Need to update CentOS Linux and libraries.

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## Solution

This solution requires authentication. Please log in to view the full solution.

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