> Source: [sk170150](https://support.checkpoint.com/results/sk/sk170150)

# sk170150 - SNMPD process stuck with 100% CPU usage on a 15600 appliance

| Property | Value |
|----------|-------|
| Solution ID | sk170150 |
| Date Created | 2020-10-20 |
| Last Modified | 2021-04-28 |
| Technical Level | General |
| Products | Hardware |
| Versions | Not Version-Specific |
| OS | Gaia |
| Platform | 15000 |

## Symptoms

- * A SNMP scan or polling request towards a 15600 appliance causes the SNMPD CPU usage to spike to 100%, and remains stuck at 100% until a reboot is performed.

  <br />

* The offending OID is 1.3.6.1.2.1.4.24

## Cause

An older version of net-snmp packages are installed.

## Solution

**Note:**This is only relevant to 15600 appliance running R80.10, R80.20 or R80.30.

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R80.30](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk153152) starting from Take 228
* [Jumbo Hotfix Accumulator for R80.20](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk137592) starting from Take 190
* [Jumbo Hotfix Accumulator for R80.10](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk116380) starting from Take 290

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

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