> Source: [sk170147](https://support.checkpoint.com/results/sk/sk170147)

# sk170147 - "Machine's configuration is 'LogServer'" error when running upgrade verifier on a Gateway

| Property | Value |
|----------|-------|
| Solution ID | sk170147 |
| Date Created | 2020-10-20 |
| Last Modified | 2020-10-30 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * When running "Verifier" from Gaia WebGui while upgrading an R77.X Gateway in single Gateway configuration to R80.X, the following error is received:

  <br />


  `Verifier results`  
  ` Package: R80.30 Fresh Install and Upgrade for Security Gateway and Standalone`  
  `Clean Install:`  
  `:Installation is allowed.`  
  `Upgrade:`  
  `The following results are not compatible with the package:`  

  ` - Machine's configuration is 'LogServer'`  

  `The R80.30 image you imported is not supported on: `  

  ` - Security Management or Multi-Domain Server`  
  ` - Cluster Load Sharing`  

  ` For more information contact Check Point support.`

  ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk170147/Verify_Error202010201025561.png)
* Output of "cpinfo --y FW1" shows:

  <br />


  ` FW1 build number:`  
  `This is Check Point Security Management Server R77.30 - Build 013... `

## Cause

Wrong entry in the Registry file ($CPDIR/registry/HKLM_registry.data) on the security gateway causes the error when running Upgrade Verifier.

## Solution

This solution requires authentication. Please log in to view the full solution.

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