> Source: [sk170145](https://support.checkpoint.com/results/sk/sk170145)

# sk170145 - Firewall blade policies are not reaching Endpoint Security Client for Mac 

| Property | Value |
|----------|-------|
| Solution ID | sk170145 |
| Date Created | 2020-10-20 |
| Last Modified | 2020-10-22 |
| Technical Level | General |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | macOS |

## Symptoms

- Firewall blade policies are not reaching Endpoint Security Client for Mac.

## Cause

In some cases, the encrypted policy is detected as "not encrypted", and at the same time as "not decrypted". Consequently, the system considers the policy to be a corrupted policy.

<br />

## Solution

**The hotfix improves policy validation for handling such situations.**   

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue - improved Endpoint Security Client package.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification please collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk90445) file from the Endpoint Security Client involved in the case.

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