> Source: [sk170076](https://support.checkpoint.com/results/sk/sk170076)

# sk170076 - Log Indexer service restarts repeatedly

| Property | Value |
|----------|-------|
| Solution ID | sk170076 |
| Date Created | 2020-10-20 |
| Last Modified | 2021-11-21 |
| Technical Level | Advanced |
| Products | Logging & Status |
| Versions | R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- * Log Indexer service restarts repeatedly.

* In the output of: "cpwd_admin list", the indexer service shows 'T' (terminated).

* In $INDEXERDIR/log/log_indexer.elg file you can see that the indexer service is starting over and over, for example:  
  `

  Initial settings----------------------------------`  
  `
  Build Number: 994000033`  
  `
  Index directory: /opt/CPrt-R80.40/log_indexer/data`  
  `
  Number of pre-index threads: 2`  
  `
  Number of index threads: 9`  
  `
  Buffer size: 1000`  
  `
  Buffers per server: 14`  
  `
  Number logs to reset times dictionary: 0`  
  `
  cpmi_fetch_size: 500`  
  `
  Port: 127.0.0.1:18244`  
  `
  Without rate limitation`  
  `
  Managements: 127.0.0.1
  `

* The file: $INDEXERDIR/data/FetchedFiles was modified manually.

## Cause

The $INDEXERDIR/data/FetchedFiles has been modified manually, and a mistake caused data corruption.

## Solution

This solution requires authentication. Please log in to view the full solution.

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