> Source: [sk169985](https://support.checkpoint.com/results/sk/sk169985)

# sk169985 - Capsule VPN for iOS fails to connect to the Security Gateway with error "Failed to read reply body"

| Property | Value |
|----------|-------|
| Solution ID | sk169985 |
| Date Created | 2020-10-09 |
| Last Modified | 2020-10-15 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | iOS |

## Symptoms

- * Capsule VPN for iOS fails to connect to the Security Gateway with error "Failed to read reply body".
* Other clients may connect without issue.
* Client logs show the following;  
  ***ccc_http_request: content-length is too large** (xxxxxxx)
  ccc_close_socket: called 10
  ccc_close_socket: closing 10
  ccc_close_socket: fd clear 10
  settings: ClientSettings failed
  settings failed
  **iterate: ccc_iter failed: Failed to read reply body (505)**
  iterate: set error: Failed to read reply body
  ccchl_connect: iterate failed*

## Cause

Topology download from the Security Gateway is too large for the client to handle.

<br />

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
