> Source: [sk169768](https://support.checkpoint.com/results/sk/sk169768)

# sk169768 - VoIP phones are dropped on any Firewall Policy modification

| Property | Value |
|----------|-------|
| Solution ID | sk169768 |
| Date Created | 2020-09-30 |
| Last Modified | 2022-07-14 |
| Technical Level | Advanced |
| Products | Spark Firewall (Locally Managed) |
| Versions | R81.10.X |
| Platform | 1500, 1600, 1800, 910 |

## Symptoms

- When a Firewall policy rule (Outgoing/Inbound) is added/modified/removed, VoIP calls are dropped on SMB device.

## Solution

This solution requires authentication. Please log in to view the full solution.

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