> Source: [sk169395](https://support.checkpoint.com/results/sk/sk169395)

# sk169395 - DNS Trap prevents DNS request instead of sending Trap IP

| Property | Value |
|----------|-------|
| Solution ID | sk169395 |
| Date Created | 2020-10-07 |
| Last Modified | 2020-11-01 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * DNS Request is Prevented:  


  ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk169395/preventLog2202010081717401.png)
* Sinkhole/DNS Trap IP is not sent when making the DNS request.  

* Pcaps shows the DNS request for A Records are answered with DNS Trap IP but AAAA are not.  

* Debug shows:  

  `
  @;PID;DATE TIME;[cpu_5];[fw4_4];1:{policy} : malware_policy_handle_uc_action: setting action to D_BLOCK. Reason: (Avoiding redirection - the redirect isn't possible in the current phase of the protocol);`  
  `
  @;PID;DATE TIME;[cpu_5];[fw4_4];1:{policy} : malware_res_rep_match_dns_enf_cb:DNS sinkhole is not supported for AAAA records and over ipv6;`

## Solution

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