> Source: [sk169359](https://support.checkpoint.com/results/sk/sk169359)

# sk169359 - ClusterXL messages logs show DOWN / ACTIVE with "Reason: FULLSYNC and ADMIN_DOWN" During Policy Install

| Property | Value |
|----------|-------|
| Solution ID | sk169359 |
| Date Created | 2020-09-14 |
| Last Modified | 2020-09-16 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * ClusterXL messages logs show DOWN / ACTIVE with "Reason: FULLSYNC and ADMIN_DOWN" During Policy Install.

* Following logs are seen in /var/log/messages:  
  `
  [DATE TIME] cpmodule kernel: [fw4_1];CLUS-220011-1: freeze state on remote member 2 has changed from OFF to ON
  `  
  `
  [DATE TIME] cpmodule kernel: [fw4_1];CLUS-116000-1: State change: ACTIVE -> `**DOWN**` | Reason: FULLSYNC and ADMIN_DOWN
  `  
  `
  [DATE TIME] cpmodule kernel: [fw4_1];CLUS-116004-1: State change: DOWN -> `**ACTIVE**` | Reason: FULLSYNC and ADMIN_DOWN
  `  
  `
  [DATE TIME] cpmodule kernel: [fw4_1];CLUS-120009-1: Cluster policy installation state freeze OFF (Time=181714766, Caller=policy change - finished changes (fwha_start))`

## Cause

During policy install the firewall will **by default** activate a '*freeze state*' for a short period of time while it changes the policy to the new policy in an effort to stop cluster flapping if a problem notification (PNOTE) is registered.

## Solution

This solution requires authentication. Please log in to view the full solution.

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