> Source: [sk169257](https://support.checkpoint.com/results/sk/sk169257)

# sk169257 - Harmony Connect Identity Awareness redirection fails with "Error: Failed to decrypt assertion with provided key.."

| Property | Value |
|----------|-------|
| Solution ID | sk169257 |
| Date Created | 2020-10-04 |
| Last Modified | 2021-02-22 |
| Technical Level | Advanced |

## Symptoms

- The following error appears on the redirect page: "`Error: Failed to decrypt assertion with provided key(s): [ Error: Decrypt failed: Error: Invalid PEM formatted message...`"   
**Note** : Harmony Connect Identity Awareness (IDA) is enabled and the identity provider type is ADFS.

<br />

## Cause

In this scenario, the ADFS is configured to return an encrypted SAML Response.  

Encrypted SAML Responses are not supported.

<br />

## Solution

This solution requires authentication. Please log in to view the full solution.

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