> Source: [sk169121](https://support.checkpoint.com/results/sk/sk169121)

# sk169121 - All VPN tunnels without Permanent tunnels enabled show up as "Up - Phase1" in SmartView Monitor, even though traffic still working

| Property | Value |
|----------|-------|
| Solution ID | sk169121 |
| Date Created | 2020-09-03 |
| Last Modified | 2026-06-10 |
| Technical Level | General |
| Products | Security Gateway, SmartConsole |
| Versions | R82, R81.10 (EOS), R81 (EOS), R82, R81.10 (EOS), R81 (EOS) |

## Symptoms

- All VPN tunnels, without Permanent tunnels enabled, show up as status "Up - Phase1" in Smartview Monitor, even though traffic is still working.

## Solution

There are no functionality issues with the VPN, but a monitoring false negative error occurs.   

Please update the gateway Jumbo hotfix version to the following:  

This problem was fixed. The fix is included in:  

* [Check Point R81.20 (Titan)](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk170416)
* **[Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 79**
* [**Jumbo Hotfix Accumulator**](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81/Default.htm)**[for R81](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81/Default.htm) starting from Take 77**
* **[Jumbo Hotfix Accumulator for R80.40](https://sc1.checkpoint.com/documents/Jumbo_HFA/R80.40/Default.htm) starting from Take 180**

If you choose not to upgrade, Check Point can supply a Hotfix. [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.  

<br />

Related SK's:  
[sk167297](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk167297) - Wrong IPSec counter displayed with cpstats / SmartView Monitor / SNMP in a ClusterXL environment

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