> Source: [sk169035](https://support.checkpoint.com/results/sk/sk169035)

# sk169035 - "Failed exporting feeds data" error as a result of running <code>ioc_feeds export</code>

| Property | Value |
|----------|-------|
| Solution ID | sk169035 |
| Date Created | 2020-08-31 |
| Last Modified | 2021-02-08 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R81 (EOS) |
| OS | Gaia |

## Symptoms

- `#ioc_feeds export` command's output shows: "Failed exporting feeds data".  

![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1598869079649/export202008311714215.png)

## Cause

*#ioc_feeds export* does not create file "*export_ioc.tar.gz* ". Only when creating a feed (*ioc_feeds add* ) with *--user_name \<user\>* or with *--proxy_user_name \<user\>* flags, this command will function and the file would be properly created.

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R81](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk170114) starting from Take 13
* [Jumbo Hotfix Accumulator for R80.40](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk165456) starting from Take 92
* [Jumbo Hotfix Accumulator for R80.30](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk153152) starting from Take 228

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

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