> Source: [sk168832](https://support.checkpoint.com/results/sk/sk168832)

# sk168832 - API does not start

| Property | Value |
|----------|-------|
| Solution ID | sk168832 |
| Date Created | 2020-10-20 |
| Last Modified | 2025-02-23 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R81.10 (EOS) |
| OS | Gaia |

## Symptoms

- * When starting the API process, API does not start properly.  

* Warning message "`File mgmt_api_profile_settings.xml not found.`" is showed during API service initialization.  

* Error message "`API failed to start, because mgmt_api_profile_settings.xml was not created after xx minutes!`" is showed during API service initialization.

## Cause

The *mgmt_api_profile_settings.xml* file does not exist in */opt/CPsuite-R80.xx/fw1/api/conf/* directory or it is corrupted.

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## Solution

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