> Source: [sk168792](https://support.checkpoint.com/results/sk/sk168792)

# sk168792 - "Update operation failed" when Editing a Network Group object in SmartConsole

| Property | Value |
|----------|-------|
| Solution ID | sk168792 |
| Date Created | 2020-09-11 |
| Last Modified | 2020-09-14 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.20 |
| OS | Gaia |
| Platform | Open Server |

## Symptoms

- * Update of one specific network group in SmartConsole fails with "Update operation failed." error:   

  ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk168792/sk168792202008280942371.png)  

* `$MDS_TEMPLATE/log/cpm.elg` shows:  

  ```
  
  [DATE TIME] [PID]  INFO web_services.internal.WsFaultInterceptor [qtp60834197-632015]: mapping to remote fault is required
  [DATE TIME] [PID] ERROR dleserver.internal.DefaultExceptionMapper [qtp60834197-632015]: Internal runtime error
  org.springframework.orm.jpa.JpaSystemException: Exception [EclipseLink-4002] (Eclipse Persistence Services - 2.6.0.v20140809-296a69f): 
  org.eclipse.persistence.exceptions.DatabaseException
  Internal Exception: org.postgresql.util.PSQLException: 
  ERROR: Updating record from session 119 in table dleobjectderef_data with opid 310403 which was already edited by session 106
  ```

  <br />

* sk167794 does not resolve this issue as the table *objectstoresessionentity* is not empty.  

* There is no lock icon on this network group object, but there locks from the *locknonos* table in cpm database. Replace the *\[dlesessionid\]* to the session in you found in cpm.elg.  

  *#psql_client cpm postgres -c "SELECT objid, name, dlesession, cpmitable, subquery1.lockingsessionid, subquery1.operation FROM dleobjectderef_data, (SELECT lockedobjid, lockingsessionid, operation FROM locknonos) subquery1 WHERE subquery1.lockedobjid = objid and not deleted and dlesession = '\[dlesessionid\]';"*   

  ```
  
           objid         |                      name                      | dlesession |    cpmitable    |    lockingsessionid    |       operation        
  --------------------------------------+------------------+------------+----------------------+--------------------------------------+------------------------
   a91c036d-...1ba632504 | Example_Network_Group                          |        106 | network_objects | 30c0e314-...e8395d739  | CP_LOCK_OPERATION_EDIT
   ea284f73-...0d739fc2d | host_10.10.10.X_Example_Network_Group          |        106 | network_objects | 30c0e314-...e8395d739  | CP_LOCK_OPERATION_CREATE
  ```

  <br />

## Cause

The object was already edited by another old session, in this case the lock is not seen and when you try to update the object, this error will occur.  

<br />

## Solution

This solution requires authentication. Please log in to view the full solution.

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