> Source: [sk168636](https://support.checkpoint.com/results/sk/sk168636)

# sk168636 - Licenses are not displayed correctly in SmartConsole

| Property | Value |
|----------|-------|
| Solution ID | sk168636 |
| Date Created | 2020-08-13 |
| Last Modified | 2020-08-19 |
| Technical Level | General |
| Products | Security Management Server, SmartConsole |
| Versions | R82.10, R82, R81.20, R82.10, R82.20, R82.20, R82, R81.20 |
| OS | Gaia |

## Symptoms

- Licenses are not displayed correctly in SmartConsole.

<br />

## Solution

As a **workaround** , on the Security Management Server, run:  

*\[Expert@HostName\]# cpstop;cpstart*

**Note**: This does not apply to all environments. However, it has resolved many cases.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content