> Source: [sk168592](https://support.checkpoint.com/results/sk/sk168592)

# sk168592 - Latency and/or packet loss for traffic which passes through a Virtual Switch in a VSX Gateway

| Property | Value |
|----------|-------|
| Solution ID | sk168592 |
| Date Created | 2020-08-10 |
| Last Modified | 2021-01-12 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * Latency and/or packet loss for traffic which passes through a Virtual Switch in a VSX Gateway.

* Issue does not occur when the traffic is not passing through a Virtual Switch.

* No other symptoms/issues can be observed on the environment.

* At least one of the Virtual Systems which are connected to the Virtual Switch - through which the traffic in question passes - has more than a single virtual FWK instance configured.

## Cause

A technical issue is causing traffic to get silently dropped when traversing through a Virtual System with multiple FWK instances configured - via a Virtual Switch.

## Solution

This problem was fixed. The fix is included in:

* [Check Point R81](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk166715)
* [Jumbo Hotfix Accumulator for R80.40](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk165456) starting from Take 83
* [Jumbo Hotfix Accumulator for R80.30](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk153152) starting from Take 221
* [Jumbo Hotfix Accumulator for R80.20](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk137592) starting from Take 187
* [Jumbo Hotfix Accumulator for R80.10](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk116380) starting from Take 283

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

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