> Source: [sk168572](https://support.checkpoint.com/results/sk/sk168572)

# sk168572 - "Recommended Jumbo Column" shows "N/A"

| Property | Value |
|----------|-------|
| Solution ID | sk168572 |
| Date Created | 2020-08-09 |
| Last Modified | 2020-11-22 |
| Technical Level | Advanced |
| Products | Security Management Server, SmartConsole |
| Versions | R82.10, R82, R81.20, R82.10, R82.x, R82.20, R82.x, R82.20, R82, R81.20 |

## Symptoms

- * In the SmartConsole the "Recommended Jumbo Column" shows "N/A" on all devices even when the device have the old Jumbo and the column should show the latest one as a recommendation.
* CPUSE in the WebUI shows the recommended Jumbo Hotfix as expected.

## Cause

SmartView sends a certain request format to FWM daemon, which is saved at a cache under *$FWDIR/log/amonStatusFiles/0 .*   
There was a new addition to SmartView in R80.40.  

During a version upgrade the SmartView AMON requests are not being updated, as well. Due to that inconsistency, FWM does not perform the request with the new format, and this cause the " Recommended jumbo" status to shown "N/A" in SmartConsole.

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## Solution

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