> Source: [sk168532](https://support.checkpoint.com/results/sk/sk168532)

# sk168532 - Publishing cannot be finished due to locked sessions

| Property | Value |
|----------|-------|
| Solution ID | sk168532 |
| Date Created | 2020-11-10 |
| Last Modified | 2020-11-11 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R81 (EOS) |
| OS | Gaia |

## Symptoms

- * After making several changes in the SmartConsole and hit "Publish", SmartConsole is stuck on publishing for more than one hour with "`Publishing. It'll only take a mo...`" message.  

* From the new session of another administrator, it can be seen that there are several locked sessions in the sessions list.   
  One session is including more than 1000 changes by Web API, and its connection mode is disconnected.

## Cause

The locked sessions caused the publishing stuck.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
