> Source: [sk168412](https://support.checkpoint.com/results/sk/sk168412)

# sk168412 - Log-exporter is not working since Upgrade

| Property | Value |
|----------|-------|
| Solution ID | sk168412 |
| Date Created | 2020-08-03 |
| Last Modified | 2021-06-21 |
| Technical Level | Advanced |
| Products | Logging & Status |
| Versions | R82.10, R82.20, R81.20, R82 |

## Symptoms

- * After upgrade, logs are not forwarded to SIEM (HPE Security ArcSight SIEM Solution).
* There is no problem viewing the logs locally.

## Cause

After an upgrade, log_exporter does not start by default. It is necessary to restart it manually.

## Solution

This solution requires authentication. Please log in to view the full solution.

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