> Source: [sk168357](https://support.checkpoint.com/results/sk/sk168357)

# sk168357 - DBSync is disabled after upgrade

| Property | Value |
|----------|-------|
| Solution ID | sk168357 |
| Date Created | 2020-07-30 |
| Last Modified | 2020-08-04 |
| Technical Level | Advanced |
| Products | Multi-Domain Security Management Server |
| Versions | R82.10, R81.20, R82, R82.20 |
| OS | Gaia |

## Symptoms

- * After upgrade, dbsync.elg file shows `"DBSync is disabled"`
* `$CPDIR/registry/HKLM_registry.data` shows `DBSYNC_MODE (PRE_R80)`
* No logs in MDM from CLM

## Cause

Leftover from R77.30

## Solution

This solution requires authentication. Please log in to view the full solution.

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