> Source: [sk168332](https://support.checkpoint.com/results/sk/sk168332)

# sk168332 - API service does not start automatically after Multi-Domain Server reboot or restart

| Property | Value |
|----------|-------|
| Solution ID | sk168332 |
| Date Created | 2020-07-29 |
| Last Modified | 2020-12-16 |
| Technical Level | Advanced |
| Products | Multi-Domain Security Management Server |
| Versions | R82.10, R81.20, R82 |

## Symptoms

- * API service does not start automatically after Multi-Domain Server reboot or restart, although automatic start is enabled, for example:  


  `
  # mdsconfig`  
  `
  Configuring Automatic Start of Multi-Domain Server...`  
  `
  =====================================================`  
  `
  Automatic start of Multi-Domain Server is enabled.`

* API automatic start is enabled:  


  `
  # api status`  

  `

  API Settings:`  
  `
  ---------------------`  
  `
  Accessibility: Require all granted`  
  `
  Automatic Start: Enabled`

* API remains stopped even after CPM starts  


  `
  Processes:`  

  `

  Name State PID More Information`  
  `
  -------------------------------------------------`  
  `
  API Stopped`  
  `
  CPM Started 13406 Check Point Security Management Server is running and ready`

* API may be started manually, for example:  


  `
  # api start`  
  `
  2020-Jul-21 10:24:04 - Starting API...`  
  `
  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .`  
  `
  2020-Jul-21 10:27:18 - API started successfully.`

## Cause

Limitation of default configuration.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

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