> Source: [sk168318](https://support.checkpoint.com/results/sk/sk168318)

# sk168318 - In rare scenarios though Threat Extraction is disabled,the watermark_cp_file_convertd daemon used by Threat Extraction may restart frequently, causing high CPU usage

| Property | Value |
|----------|-------|
| Solution ID | sk168318 |
| Date Created | 2020-07-30 |
| Last Modified | 2022-03-24 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- * In rare scenarios, the watermark_cp_file_convertd daemon used by Threat Extraction may restart frequently, causing high CPU usage.

* High CPU usage on the standby member of the cluster.

* "cp_file_convert" processes are running on the standby member of the cluster.

* The Threat Extraction blade is not enabled.

## Cause

The process "cp_file_convert" exists incorrectly causing the watchdog (FWD) to bring it up over and over again.

## Solution

This problem was fixed. The fix is included in:

* **[Threat Extraction Engine Release Updates](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk165832) starting from take 18**

Combined with:  

* **[Jumbo Hotfix Accumulator for R80.40](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk165456) starting from Take 69**
* **[Jumbo Hotfix Accumulator for R80.30](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk153152) starting from Take 215**

In order to install Threat Extraction Engine successfully follow the instructions below:  

1. Run:  
   `mv /etc/fw/bin/cp_file_convert{,.BAK}`  
   `pkill -ef -KILL file_convert`  
   `sleep 30`  
   `mv /etc/fw/bin/cp_file_convert{.BAK,}`
2. Follow the instruction of [sk165832](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk165832)

For lower versions [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.   
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.   
For faster resolution and verification please collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) files from the Security Management and Security Gateways involved in the case.

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