> Source: [sk168201](https://support.checkpoint.com/results/sk/sk168201)

# sk168201 - Export of any PDF report in SmartView fails

| Property | Value |
|----------|-------|
| Solution ID | sk168201 |
| Date Created | 2020-07-25 |
| Last Modified | 2020-07-26 |
| Technical Level | Advanced |
| Products | Logging & Status |
| Versions | R82.10, R81.20, R82 |

## Symptoms

- * Export of any PDF report in SmartView fails with "`Export Failed. [Name of the report] for last X Days failed to export to PDF file`" error.
* A crash dump file is created when running `./$RTDIR/bin/phantomjs`.
* The following error can be found in `$RTDIR/log/smartview.log`:

  ```
  
  ERROR [TaskExecutor Worker 1] (ExportPDFTask.java:62) - phantom finished with exit value: 139
  ```

## Solution

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