> Source: [sk168199](https://support.checkpoint.com/results/sk/sk168199)

# sk168199 - Firewall logs from Endpoint Security Clients do not appear in SmartConsole

| Property | Value |
|----------|-------|
| Solution ID | sk168199 |
| Date Created | 2020-07-25 |
| Last Modified | 2020-07-28 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X, R82.x, R82.20, R82.10, R82, R81.20 |

## Symptoms

- * No firewall logs from Endpoint Security Client appear in SmartConsole.
* Logs are present in the log file.

## Cause

Management servers with enabled SmartLog and SmartEvent blades do not show Firewall logs, by default.

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## Solution

This solution requires authentication. Please log in to view the full solution.

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