> Source: [sk168160](https://support.checkpoint.com/results/sk/sk168160)

# sk168160 - "Could not connect to monitoring blade. Make sure the monitoring blade on the gateway is up and running." error in SmartView Monitor

| Property | Value |
|----------|-------|
| Solution ID | sk168160 |
| Date Created | 2020-07-21 |
| Last Modified | 2020-07-26 |
| Technical Level | Advanced |
| Products | SmartConsole |
| Versions | R82.10, R82.20, R82, R81.20 |

## Symptoms

- * Error message in SmartView Monitor: "`Could not connect to monitoring blade. Make sure the monitoring blade on the gateway is up and running.`"   

* Process is up and running on the gateway when checking `cpwd_admin list`, for example:

  ```
  
  RTMD       24758  E     1       [HH:MM:SS] D/NM/YYYY   N    rtmd
  ```

* Monitoring Blade is enabled on the gateway:

  ```
  
  # enabled_blades
  
  fw vpn urlf av appi ips identityServer anti_bot mon vpn
  ```

## Solution

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